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Why can’t I see my profile on fide.com, or why is my info incorrect?

Common reasons your fide.com profile is missing or out of date, and what to do.

First, make sure you’re looking in the right place. See How can I find my own profile at fide.com?

Why don’t I see my profile?

  1. You don’t have a FIDE ID on World Chess yet. To get or connect one, you need a Platinum or Black membership. Upgrade here, then see How to get or connect your FIDE ID?

  2. Your application is still being reviewed. With Manual Verification, our team reviews your documents within 24 hours.

  3. You’ve just connected your FIDE ID. Syncing with fide.com usually takes up to 24 hours.

  4. Something went wrong with the sync. If your profile still isn’t there 24 hours after the expected time, contact us at support@worldchess.com.

Why is my rating not updating?

If your membership has ended, your rating on fide.com is marked Frozen and stops updating until you renew your Platinum or Black membership. For more on what’s shown on fide.com, see Can I see my World Chess Title and rating on fide.com?

My personal info on fide.com is incorrect

Contact us at support@worldchess.com and we’ll be happy to help. Please note that some details can only be changed by FIDE or your national federation. See Can you edit my profile on fide.com?

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