You can cancel your subscription at any time. Cancel it where you subscribed: on the website, in PayPal, or in the App Store or Google Play.
Want your money back? See Can I get a refund?
How do I cancel my subscription?
On the website (card)
Click your avatar and choose My Profile.
Open the Billing tab.
Click Cancel plan.
Your subscription is canceled right away, with no extra confirmation step.
PayPal
Cancel the automatic payment in your PayPal account: Settings → Payments → Manage automatic payments → World Chess → Cancel.
iOS app (App Store)
On your iPhone, open Settings → your name → Subscriptions → World Chess → Cancel Subscription.
Android app (Google Play)
Open Google Play → your profile icon → Payments & subscriptions → Subscriptions → World Chess → Cancel subscription.
Want to switch to a different plan instead? See World Chess membership plans: Gold, Platinum and Black.
What happens after I cancel?
Canceling turns off auto-renewal. You keep your Pro features until the end of the period you've already paid for, and you won't be charged again. After that, your account switches to free.
Nothing is lost when you cancel:
Your Online Elo, game history and World Chess Title stay with you.
If you have a connected FIDE ID, your rating on fide.com is marked Frozen and stops updating until you subscribe again.
You can upgrade again at any time.
How do I delete my account?
You can delete your account yourself on the website or in the app.
On the website: click your avatar → Settings → Info & Bio → Delete Profile.
In the app: open your profile settings and choose Delete Profile.
Before you delete, please note:
Deleting is permanent. Your games, Online Elo, tournament history, World Chess Titles and title progress are deleted, and the account can't be restored.
Subscriptions are usually canceled together with the account, because your payment details are deleted too. To be safe, we recommend canceling your subscription first, especially if you subscribed in the App Store or Google Play.
Just want a break? You can cancel your subscription and keep your free account with all your progress.